“So you write technical manuals for software, isn’t that really boring?” “I bet you’re really pedantic about grammar, punctuation and spelling aren’t you?” Well the latter is true to an extent but we’d all heartily disagree with the first statement
Recently, I’ve been considering my style of writing style. One of the things most of us are taught when we first become technical authors is that a user/reader shouldn’t be able to tell which technical author wrote the help or
I have worked as a technical author for nearly four years and have had to climb a steep learning curve. Today I am going to share with you a few of the common problems that I have encountered along the
It’s a question we hear sporadically here at Armada on the Technical Writing, RoboHelp, FrameMaker and Flare training courses we run – do we class the profession we’re in as science or art? Are technical authors scientists or artists? Some people
Here at Armada HQ we have been working hard on the launch of our latest website. This has involved a number of discussions over the meaning of some of the terms that we use day-to-day in technical authoring. It has
Understanding how we search for user assistance and how technical authors must adapt their writing style to reflect today’s user. Recently I found myself in a DIY pickle. How do I successfully fix a floating shelf to a stud wall?