This article gives tips for online help that goes beyond the critical writing skills. It considers issues such as user contribution, interaction, responsive design and software integration.
Adobe RoboHelp has, for two decades, been my Help Authoring Tool (HAT) of choice.
In a previous blog I provided lesser known top tips for users of Adobe RoboHelp 11. They were described as “valuable hints learnt by technical writers who attend my Adobe RoboHelp training courses”. And now, back by popular demand, I