This article gives tips for online help that goes beyond the critical writing skills. It considers issues such as user contribution, interaction, responsive design and software integration.
Here at Armada, we pride ourselves on providing outstanding user-friendly documentation services. We hold long-standing relationships with a range of clients in the software industry. One such client is iSAMS, who develop school management software.
So, you have written the perfect help guide. You have addressed and held your audience with concise, relevant documentation written in Plain English. Now you must build an index to ensure that users can find the help they need.
I’m a big tech enthusiast. I’m constantly reading and researching the latest trends online and in the news, so that I can make an informed decision on my latest tech purchase. Then when it’s time to go and buy, there are few