Good writing skills using Plain English are a core business skill. People that write well at work are good communicators. On the whole, good writers have credibility at work, they get promoted and they get salary increases. My Plain English 1
This article gives tips for online help that goes beyond the critical writing skills. It considers issues such as user contribution, interaction, responsive design and software integration.
In a previous blog I provided lesser known top tips for users of Adobe RoboHelp 11. They were described as “valuable hints learnt by technical writers who attend my Adobe RoboHelp training courses”. And now, back by popular demand, I
As technical writers, the majority of our work is based on translating technical jargon, making complex tasks more easily understandable and forming knowledge bases for new and existing users. However, as user interfaces become more easy to navigate and the
The most important tool for a modern-day technical writer is the computer. Advances in computing power have allowed technical communicators across every industry to create and manage bigger, more complex and more visual projects, whether that is online help systems