For many years I’ve regarded Simplified Technical English as an outdated legacy from the Aerospace industry. But that opinion has changed radically in the last few weeks and I’m becoming a big fan.
Good writing skills using Plain English are a core business skill. People that write well at work are good communicators. On the whole, good writers have credibility at work, they get promoted and they get salary increases. My Plain English 1
This article gives tips for online help that goes beyond the critical writing skills. It considers issues such as user contribution, interaction, responsive design and software integration.
Here at Armada, we hold strong ties to the Institute of Scientific and Technical Communicators (ISTC). The ISTC is the professional body for technical communicators in the UK and has a growing number of members who are involved in technical
In a previous blog I provided lesser known top tips for users of Adobe RoboHelp 11. They were described as “valuable hints learnt by technical writers who attend my Adobe RoboHelp training courses”. And now, back by popular demand, I
“So you write technical manuals for software, isn’t that really boring?” “I bet you’re really pedantic about grammar, punctuation and spelling aren’t you?” Well the latter is true to an extent but we’d all heartily disagree with the first statement
As technical writers, the majority of our work is based on translating technical jargon, making complex tasks more easily understandable and forming knowledge bases for new and existing users. However, as user interfaces become more easy to navigate and the
I had an epiphany. User guides are everywhere, ignore them at your peril.
Recently, I’ve been considering my style of writing style. One of the things most of us are taught when we first become technical authors is that a user/reader shouldn’t be able to tell which technical author wrote the help or
At Armada we are very proud of our success rate in winning new business. Read our case study on a client requiring an online help solution.