Here at Armada Technical Witers our technical authoring team use a wide variety of applications to create documentation and we feel it is important to keep our skills updated. Earlier this week I completed a refresher course on MadCap Flare
I had an epiphany. User guides are everywhere, ignore them at your peril.
At Armada we are very proud of our success rate in winning new business. Read our case study on a client requiring an online help solution.
Spam; love it or loathe it? This may seem like an odd question. Everybody hates spam don’t they?
New software that creates documentation in all formats at the press of a button. The single sourcing revolution is here.
“So, Lynne what do you do for a living?” “Oh, I work as a technical author.” “Really? What’s that?” “I write help guides for software applications.” “You must be very clever. I’m useless with computers!”
I have worked as a technical author for nearly four years and have had to climb a steep learning curve. Today I am going to share with you a few of the common problems that I have encountered along the
So it is fast approaching the end of the year, and what a year it has been. We thought we’d end the blog this year with something a bit different. A few of us have gone and found our favourite
So, you have written the perfect help guide. You have addressed and held your audience with concise, relevant documentation written in Plain English. Now you must build an index to ensure that users can find the help they need.
Following on from my recent blog post discussing the use of Plain English by technical authors, I have compiled a list of commonly used technical authoring terms. Have a look and test your knowledge.