Armada Technical Authors provides technical writing services to organisations across the UK, Europe, the USA and the far east.
Our in-house team of experienced technical authors develop content for a wide range of clients in both the private and public sectors.
Armada's clients come back to us time after time. The majority of our work is repeat business. Most of our new projects come through positive referrals from existing clients.
Armada Technical Authors
Armada Technical Authors began in 1991 when the company was founded by Nigel Platts and Steven Smith. At the time, they worked together as Technical Authors in the Technical Publications team at McDonnell Douglas, now part of the Boeing Company. They started by buying a single computer on a credit card. From their homes, they worked shifts; one using the computer during the daytime, one at night time.
As the business grew they rented, then bought office premises. They also recruited and trained their own technical authors, who are now some of the best in the industry.
Nigel Platts and Steven Smith are still very much active in the business. They each have over 30 years’ experience as technical authors. They bring a wealth of knowledge to each project they work on.
Our most senior member of staff is David Rose. David has worked for Armada for over 20 years. He is a graduate of Aberystwyth University. David is also an Adobe Certified Expert in RoboHelp and an Adobe Certified Instructor.
As we are also a training company, our technical authors receive great formal training in the use of technical writing software.
Armada Technical Authors main office is in Bromsgrove, south of Birmingham. We also have offices in Milton Keynes and in Reading.
Some of our technical authors are permanently based at client sites. Others work from their home-offices.
Clients and testimonials
Our services include creating online help, user guides and knowledge systems.
Our technical writers create online help that can be hosted on a webserver, an intranet, or run locally. The help systems can be made responsive, so they can be viewed on tablets and mobiles as well as PCs. All online help is branded to reflect your company's style..
We create a variety of user guides. From brief quick start guides to detailed reference guides, we cover all bases. Our style is based on Plain English and is task based. Research shows users still want .PDF user guides to download. It’s all about saving support costs.
Information is critical. Give your staff access to the information they need through a knowledge system. These can be accessed anywhere, on any type of device. Whether it’s looking-up HR policy or technical data, we give your staff knowledge at their finger tips.
View samples of our online help