For many years I’ve regarded Simplified Technical English as an outdated legacy from the Aerospace industry. But that opinion has changed radically in the last few weeks and I’m becoming a big fan.
This article gives tips for online help that goes beyond the critical writing skills. It considers issues such as user contribution, interaction, responsive design and software integration.
Here at Armada Technical Witers our technical authoring team use a wide variety of applications to create documentation and we feel it is important to keep our skills updated. Earlier this week I completed a refresher course on MadCap Flare
At Armada we are very proud of our success rate in winning new business. Read our case study on a client requiring an online help solution.
Our client, Staffcare, developed a flexible software solution (also called Staffcare) for managing organisation’s HR, benefits and payroll data. Armada was commissioned to create a full user documentation set for System Administrators comprised of two formats: web-enabled online help PDF user
So it is the time of year that all technical authors have been waiting for. MadCap have released a new version of Flare, number 11. I have to admit that this year I read the new features and I wasn’t