As technical writers, the majority of our work is based on translating technical jargon, making complex tasks more easily understandable and forming knowledge bases for new and existing users. However, as user interfaces become more easy to navigate and the
I had an epiphany. User guides are everywhere, ignore them at your peril.
Recently, I’ve been considering my style of writing style. One of the things most of us are taught when we first become technical authors is that a user/reader shouldn’t be able to tell which technical author wrote the help or
Here at Armada, we pride ourselves on providing outstanding user-friendly documentation services. We hold long-standing relationships with a range of clients in the software industry. One such client is iSAMS, who develop school management software.
At Armada we are very proud of our success rate in winning new business. Read our case study on a client requiring an online help solution.
So, what are the major new features in Adobe RoboHelp (2015 Release)? First thing you notice is there’s now a ribbon, great for those who love ribbons or thought that pods + menus + toolbars + shortcuts + right-clicks wasn’t
The most important tool for a modern-day technical writer is the computer. Advances in computing power have allowed technical communicators across every industry to create and manage bigger, more complex and more visual projects, whether that is online help systems
Spam; love it or loathe it? This may seem like an odd question. Everybody hates spam don’t they?
As a busy technical writer, I like to work efficiently. This means optimising the use of my keyboard and mouse, for example by using keyboard shortcuts and right-clicks. I find it a little odd that I can remember so many
Our client, Staffcare, developed a flexible software solution (also called Staffcare) for managing organisation’s HR, benefits and payroll data. Armada was commissioned to create a full user documentation set for System Administrators comprised of two formats: web-enabled online help PDF user