Back to the Future – Simplified Technical English
For many years I’ve regarded Simplified Technical English as an outdated legacy from the Aerospace industry. But that opinion has changed radically in the last few weeks and I’m becoming a big fan.
Plain English: 5 Top Tips for Business Writing
Good writing skills using Plain English are a core business skill. People that write well at work are good communicators. On the whole, good writers have credibility at work, they get promoted and they get salary increases. My Plain English 1
Six online help tips
This article gives tips for online help that goes beyond the critical writing skills. It considers issues such as user contribution, interaction, responsive design and software integration.
MadCap Flare. A few of my favourite things.
Here at Armada Technical Witers our technical authoring team use a wide variety of applications to create documentation and we feel it is important to keep our skills updated. Earlier this week I completed a refresher course on MadCap Flare
Adobe RoboHelp 2015: Six Super Top Tips
In a previous blog I provided lesser known top tips for users of Adobe RoboHelp 11. They were described as “valuable hints learnt by technical writers who attend my Adobe RoboHelp training courses”. And now, back by popular demand, I
Technical Writing Misconceptions
“So you write technical manuals for software, isn’t that really boring?” “I bet you’re really pedantic about grammar, punctuation and spelling aren’t you?” Well the latter is true to an extent but we’d all heartily disagree with the first statement
4 Things Technical Writers Can Learn From Marketers
As technical writers, the majority of our work is based on translating technical jargon, making complex tasks more easily understandable and forming knowledge bases for new and existing users. However, as user interfaces become more easy to navigate and the
Help systems and user guides are inevitably boring. Discuss.
Recently, I’ve been considering my style of writing style. One of the things most of us are taught when we first become technical authors is that a user/reader shouldn’t be able to tell which technical author wrote the help or
Case Study: iSAMS Wiki-Based Documentation
Here at Armada, we pride ourselves on providing outstanding user-friendly documentation services. We hold long-standing relationships with a range of clients in the software industry. One such client is iSAMS, who develop school management software.
Case Study: Online Help using RoboHelp
At Armada we are very proud of our success rate in winning new business. Read our case study on a client requiring an online help solution.