Here at Armada Technical Witers our technical authoring team use a wide variety of applications to create documentation and we feel it is important to keep our skills updated. Earlier this week I completed a refresher course on MadCap Flare
I had an epiphany. User guides are everywhere, ignore them at your peril.
At Armada we are very proud of our success rate in winning new business. Read our case study on a client requiring an online help solution.
Spam; love it or loathe it? This may seem like an odd question. Everybody hates spam don’t they?
“So, Lynne what do you do for a living?” “Oh, I work as a technical author.” “Really? What’s that?” “I write help guides for software applications.” “You must be very clever. I’m useless with computers!”
I have worked as a technical author for nearly four years and have had to climb a steep learning curve. Today I am going to share with you a few of the common problems that I have encountered along the